JACKETS
GLOVES
BOOTS
SUITS
PANTS
PROTECTIONS
I. General terms and conditions of use
1.Overall
The following are the terms and conditions that regulate the access and use of the contents of the website that together with the Conditions of Sale constitute the "Terms and Conditions".
The Terms and Conditions are of a general nature and regulate the content and use of www.motopasionstore.com., From this moment on "The Web" as a whole. Notwithstanding the foregoing, some service or specific content of the Web may require the acceptance of certain terms and particulars by the User for its access and use.
2. Identification of the owner of the web space
The website belongs to and is owned by GRM 2008 S.L., from this moment on "The Company".
Registered office: Parque Tecnológico y Logístico de Vigo, Calle C, Nave D1 36315 (Vigo)
Telephone: 986 288 364
Email: web@motopasionstore.com
CIF: B-61643540
Registration Data: Limited liability company, registered in the Mercantile Registry of Pontevedra, Volume 3479, Folio 162, Section 8, Sheet PO-46349
3. User: acceptance of the Terms and Conditions of the Web.
A user will be understood as any person who accesses, browses or uses the contents and/or services that can be found on the Web at any time. Hereinafter, the user of this website will be referred to as "User" or "Users". The User who also purchases any product and/or contracts any service offered through the Web will be called "Customer".
The set of products and services offered on the Web and that can be purchased by the User will be called "Products".
The access and use of the Web, and in its case the acquisition of any Product offered in it, by a User and/or Client, implies the acceptance by the same of all the Terms and Conditions without any condition or booking.
The contents and services offered by The Company are of a changing nature and, therefore, The Company reserves the right to modify the present Terms and Conditions without prior notice to adjust them to their new content and adapt them to the legislation in force in each moment. Equally,
The Company reserves the right to update, modify or delete the information contained on the Website, as well as the Products offered therein and the configuration and/or presentation of its contents, at any time, without prior notice, and without assuming any responsibility for it.
Consequently, the User acknowledges and accepts the obligation to review and comply with the Terms and Conditions that are in force at any time. In any case, it is presumed that the access and use of the Web and, therefore, the acceptance of the Terms and Conditions including the Privacy Policy and any other terms and conditions of a particular nature that may include sections or specific services of the Web, including those that refer to the Products, will be carried out by people over 18 years of age or, in the case of minors, guardians who act under the proper supervision of their guardian or legal guardian.
4. Access to the Web and the contents reserved for registered Users
Access to the Web is free of charge. It is not necessary to register to access its contents. However, it may be necessary for the User to register to be able to make comments in the sections specially dedicated to this purpose, as well as for the acquisition of the Products offered by it.
Likewise, it may also be necessary for the User to provide personal data when they freely want to make use of any of the services offered that require it.
All the data that the User provides in any of the sections found within the Web will be subject to the Privacy Policy of The Company.
In any case, when the User chooses to register in any of the sections or services offered on the Web, he agrees to indicate the required information, which must be true and lawful.
In the event that The Company provides the User with a password, whether or not it is chosen by the User, the latter undertakes and is responsible for making exclusive use and keeping it secret, with due diligence to safeguard it and prevent it from being known by third parties. people who can impersonate their identity, exempting The Company from any illegitimate use of it as a result of breach of this duty.
In the event that the User detects that an unauthorized use of his password has been made or becomes aware of its loss, he undertakes to immediately notify The Company of the corresponding incident through, where appropriate, the links specially designed for them. effects on the Web and/or at the email address web@motopasionstore.com
In no case shall The Company be responsible for the use of the password by unauthorized third parties, nor for the loss thereof by the User.
5. User registration
The User has the option of registering on the Web following the procedure described below.
First of all, to create a new account or to access an existing account, the User must select the button or link "LOGIN TO YOUR ACCOUNT".
In the event of already having an account, the User must enter their corresponding email and password to access it in the "LOG IN TO YOUR ACCOUNT" section.
Otherwise, the User who wishes to create it must select the option "CREATE AN ACCOUNT".
When selecting the option to create an account, the User must fill out a form entering the required information (name, surname, email and password).
Likewise, the User may authorize The Company to send commercial information about it by leaving the option "Receive offers from our partners" checked. Otherwise, you must uncheck this option.
Finally, to finish creating the account, the User must select the "SAVE" option.
Once this process is completed, the User will be registered on the Web and will have their own account. The Registered User may access a control panel at any time from which they can manage their account and review and, where appropriate, update the information previously provided, accessing the following sections:
(i) Information
(ii) Addresses
(iii) Order history and details
(iv) Credit
(v) Vouchers
(vi) Personal data
(vii) My Wishlist
(viii) My Motocoins
(ix) My cards
(x) Exit
6. Use of the Web, its contents and services
The User of the Web undertakes to make use of it, and its contents and services in accordance with the Terms and Conditions and, where appropriate, the particular conditions that are applicable, as well as to respect and comply at all times. the Law and any other legal provision or regulation in force and applicable at all times.
It is prohibited to use and access the Website through any application, computer program or similar system that may interfere with or hinder its normal operation, including the alteration, deletion or blocking of the content or services offered, or any other mechanism that may affect them, especially those that may lead to the deprivation of access and use of the Web, or any part of it, to third parties.
Access to the Web through programs or other computer mechanisms that, voluntarily or involuntarily, may result in an overload of the resources used by The Company to keep the Web accessible to the public and/or that allow unauthorized access is also prohibited. to sections of the Web not accessible to the general public or to the computer system where it is hosted, and/or that may introduce viruses or other malicious programs or scripts that cause errors in the aforementioned computer system or in the operation of the Web itself.
In any case, the User undertakes to make appropriate use of the contents and services of the Web, especially in relation to any section where they are allowed to participate, in which the principles of good faith and respect for rights will also govern. other Users, The Company and any other third party. The Company declines all responsibility that may arise from the exchange of information between Users through the Web. Likewise, The Company is not responsible for the access and use that minors may make of the contents and services offered on the Web.
In any case, The Company reserves the right, at its sole discretion and in any circumstance, to cancel, eliminate or prohibit the use of any or all of the Web services to any User, when the latter has made incorrect or improper use. of the Web, contrary to the provisions of these Terms and Conditions or, where appropriate, in the particular conditions of each service, the Law that is applicable at any time.
Product Information: The descriptions of the different Products are made based on the information and documentation provided by the respective manufacturers and/or distributors.
However, the photographs, descriptions, evaluations and other content found on the Web are included in order to illustrate and offer more information to Users, without this representing, in any case, a particular recommendation from the Company or that the contracted Product is exactly the one identified in the images, and therefore, the Products represented may present some difference and/or the use represented may not be the most appropriate for the claims of the User and/or Client.
All the Products on the Web are marketed in and from Spain, regardless of the place of delivery, nationality and billing address of the buyer. In this sense, all the Products marketed comply with the applicable regulations in force in the country of sale, including the corresponding approvals required in Europe, as indicated in the certifications identified in each of the Products.
It is the sole responsibility of the User purchasing any Product on the Web to verify that
(i) the Product is suitable for the use that the User wants to put it to (that is, active use, collector's items, etc.) and,
(ii) the Product complies with all the regulatory requirements that are demanded for its use in the place intended by the User.
In particular, the Company makes no representation that the Website or the Products are appropriate or available for use in locations outside of Europe. Users accessing the Website from outside of Europe do so at their own risk and initiative and must bear all responsibility for compliance with applicable local laws. Consequently, the User agrees to be solely responsible for the use made of the Product purchased other than that recommended by the manufacturer and the regulations that may be applicable in their territory.
In any case, The Company informs that the proposition or recommendation of the use of a Product commercialized on the Web for the practice of any activity, is only for illustrative and informative purposes, and there may be certain reservations and incompatibilities when these are used outside the territory of Spain, so in no case does The Company guarantee the suitability or adequacy of the Product for the practice of a specific activity other than that expressly provided and never when it is carried out outside Spanish territory.
The practice of motorcycling in all its variants, as well as the use of displacement motorcycles, are activities considered dangerous and can cause serious injuries. It is your responsibility to be trained to use the materials distributed by the company. Therefore, the customer agrees not to hold the company responsible for any damages that the use or misuse of the products sold here may cause in any place or situation.
The company's liability with respect to any purchase of products on this website will be strictly limited to the price of the product, and will not cover minor errors or omissions that may occur when all necessary precautions have been observed.
The company is not responsible for damages, whether material or immaterial, that may result from the misuse of a product. The company shall not be liable for any indirect damage, operational loss or unemployment suffered by the client or a third party, even if such damage, loss or mishap may have been foreseen by the company or brought to its knowledge. Subject to the implications of the preceding paragraphs, the financial responsibility of the company, according to the current general conditions, cannot exceed that of the total amount paid at the time of purchase.
7. Intellectual and Industrial Property
Motopasión Store is a trademark registered in Spain under the number 2626639. Consequently, the use of the same or any similar sign that may lead to confusion as to ownership or origin is expressly prohibited, by third parties, without the prior express written authorization from The Company.
Likewise, the website is a registered domain owned by The Company, and it must not be used in a similar way or with other extensions except with prior, express and written authorization from The Company, when its objective is to offer similar products or services. to the Products that The Company sells in order to avoid, among other things, the risk of causing confusion among consumers and users in relation to the origin of the products and/or services consumed and/or acquired.
All intellectual and industrial property rights of the contents of the Web ("Intellectual and Industrial Property Rights"), including images and videos, texts, designs, applications, programs, code, etc., are the exclusive property of La Company or it is duly authorized by its legitimate owner to make use of them.
The total or partial reproduction of the Web, or its contents, is expressly prohibited without the prior, express and written authorization of The Company. Likewise, copying, reproduction, adaptation, modification, distribution, commercialization, or any other action that involves or may involve an infringement of current Spanish and/or international regulations on intellectual and/or industrial property rights is prohibited.
Therefore, any reproduction, distribution or public communication or total or partial transformation of any content found on the Web without the prior and express written authorization of The Company is expressly prohibited.
Notwithstanding the foregoing, various contents or services on the Web may specify terms and conditions of use that are more or less restrictive, the latter prevailing over the Terms and Conditions, in relation to the content and/or services affected by them. The Company only authorizes to reference the contents that appear on the Web in other web pages or communications, provided that said websites or communications maintain the principle of good faith and respect and fully comply with current legislation and the rest of the Terms and Conditions, especially Regarding the prohibition of reproduction of the contents displayed on the Web, for purposes other than those permitted in these Terms and Conditions, without the express and prior written authorization of The Company.
8. Links to third-party websites or content
The Company informs the User that the Website may include content and/or links to third-party websites. The Company is not responsible for the contents, services, scripts, functionalities and other technical conditions that the User may find outside the Web that may be accessible through links found within it.
Said links are merely informative for the User and he is free to follow them according to his sole discretion. In no case can it be considered that The Company expresses an approval, opinion or any other manifestation in relation to the contents, products, services, etc. that can be found in the destination of the referred links outside the space of the Web.
Likewise, and despite the fact that The Company establishes some system of control of content entered directly by Users in the spaces destined to expose evaluations of the Products, it does not identify itself or take responsibility for the content and form of the same, limiting itself to carrying out its best efforts to prevent such content from violating these Terms and Conditions, which in particular apply, as well as any other applicable rule, including morality and public order.
9. Liability and Limited Warranties
The Company undertakes to dedicate its best efforts to maintain the operation of the Web in optimal conditions of use, as well as to avoid errors in the server, programming and content and services offered on the Web. However, The Company does not assume any responsibility regarding eventual errors, failures or technical problems that may arise or appear and, therefore, does not guarantee full functionality, nor the contents and/or services offered by the Web.
Notwithstanding the foregoing, The Company guarantees that the Web will not voluntarily incorporate malware, viruses or other scripts or programs of a malicious nature and undertakes to inform, through the Privacy Policy, of all use of applications and other programs, scripts, etc. ., that collect User data that may be subsequently subject to
In any case, the User releases The Company from any responsibility regarding all those issues related to content and/or third-party services that are expressly identified as such (example: Criteo, validation by Twitter, Facebook, etc.). The Company may mention, refer and display statements, publications and other information or graphic or audiovisual materials from third parties, for whose veracity, accuracy, opinion and quality it is not responsible.
In any case, The Company is not responsible for the damages that may be caused by the discontinuity of the services, contents and functionality of the Web, nor for any other anomaly that the Web presents, including viruses, malware, scripts and Malicious programs resulting from the unauthorized interference of third parties or from authorized third parties that are the victim of interference from other third parties.
In relation to the Clients, they agree to treat The Company as a mere marketer of the Products, with the exception of those products and/or services in whose description it is expressly identified as the manufacturer or provider thereof.
Consequently, the Client undertakes to go directly against the manufacturer or service provider for all those issues that exceed the obligations assumed by The Company in these Terms and Conditions, as well as those provided by the applicable regulations.
10. Access security.
Access to payment pages through POS services, Paypal or any other offered on the Web, will be done through a secure line managed and the responsibility of the payment service providers chosen by the User/Customer.
11. Miscellaneous
The Terms and Conditions contain all the terms and conditions between the User and The Company in relation to the contractual object.
The User will always have the Terms and Conditions in a visible and easily accessible place on the Web. It is the User's responsibility to carefully read the Terms and Conditions in force at all times, as a prior and essential step for its use and/or the acquisition of Products through the Web.
In the event that any of the provisions of the Terms and Conditions were declared invalid or unenforceable, the invalidity or unenforceability of said provision will not affect the other provisions, which will retain all their force and vigour. Those invalid or unenforceable provisions will be replaced by valid and enforceable provisions that allow the objectives of the invalid or unenforceable provisions to be achieved in the best possible way.
The lack or delay in the exercise of a right or power conferred by the Terms and Conditions should never imply a waiver of that right or power by its owner, nor a modification of the Terms and Conditions, even in the event that said lack or delay in the exercise of the right or power occurs on one or more occasions. In any case, a waiver of a right or faculty or modification of the Terms and Conditions will only take effect when it has been made by means of a writing signed by the waiving Party or by a person with sufficient capacity to act on their own.
12. Applicable law and jurisdiction
Any question related to the interpretation, compliance and/or validity of the Terms and Conditions and/or the particular conditions applicable in each case, that may arise between the User and The Company will be analyzed in accordance with the same Terms and Conditions and particular conditions. firstly, and secondly, in accordance with Catalan regulations and, secondarily, in accordance with Spanish regulations, which are applicable at all times.
In the event of a conflict between the User and The Company that results from and/or is linked and/or related to the Terms and Conditions, the parties expressly agree to submit to the competent Courts and Tribunals of the city of Barcelona, and/or those that corresponding to the domicile of the consumer.
13. Suggestions, comments, complaints and claims
We ask you to send us such comments and suggestions, as well as any queries, complaints or claims, through our contact channels:
Email: web@motopasionstore.com
Contact section of the web
Postal mail to Motopasión Store, PTL de Vigo Calle C, Nave D1 36315 (Vigo) Spain
II. Terms and conditions of sale
1. Scope of application.
The terms and conditions that regulate the purchase of the Products offered by The Company to Users through the Web ("Sale Conditions") are established below.
The Conditions of Sale are part of the Terms and Conditions of the Web.
The User who also purchases any Product through the Web will be called "Customer". By simply purchasing any Product, the Customer is accepting the Conditions of Sale.
2. Prices of products and shipping costs.
The final prices of the Products as they are indicated on the Web ("Prices") may differ depending on the country of destination selected by the Client. Except for transcription errors, the prices are those indicated for each Product.
Unless expressly stated otherwise, the Prices indicated on the Website include value added tax (VAT) and/or any other applicable taxes in those territories belonging to the European Union. For those countries that do not belong to the European Union, as well as for the territories of the Canary Islands, Ceuta and Melilla, the Prices indicated do not include VAT or the corresponding tax. However, the Prices indicated on the Website do not include, in any case, the shipping costs that, where appropriate, may be derived from the shipping method selected for the receipt of the Product.
The amount of the shipping costs varies depending on the type of Product purchased, the total amount of the Products purchased, as well as the place of delivery thereof, which is why the Customer will be responsible for verifying, in each case, the total amount to which the aforementioned shipping costs amount, prior to the formalization of the purchase of the Products. For more information, go to the Shipping Costs section.
The Company reserves the right to revise and/or modify the Prices at any time. The Client will acquire the Products at the Prices that appear on the Website at the time of formalizing the purchase. Except for a transcription error, the prices will not be modified once the purchase is confirmed by the Company.
The Company reserves the right to rectify or cancel an order in the event of a typographical or computer error that results in a derisory price, based on article 7 of the Civil Code.
3. Product purchase process and formalization of the purchase.
The acquisition of any Product by the Client will be carried out in accordance with the procedure described below.
Step 1: Selection of Products
The Customer who wishes to make a purchase must, first, navigate to find and select the Product/s chosen, selecting the "Add to cart" option and then select the number of units they wish to purchase that will be added to the cart. shopping cart, where all the Products that the Customer intends to purchase ("Cart") will accumulate.
Once the Product/s have been selected, the Customer may repeat this action and choose more Product/s and add them to the Cart.
Once the selection of all the Products they wish to purchase has been completed, the Customer must click on the Cart icon to continue with the purchase process.
Step 2: Formalization of the purchase of the Products
Once the Cart icon has been selected, the Customer will be shown a summary of the order with all the previously selected Products. This summary will allow you to eliminate the chosen Products and/or vary the number of units selected for each of them.
Below the summary of the selected Products, the value of the total amount of the purchase will appear, broken down into the following concepts: (i) Price of the Products and, where appropriate, (ii) the corresponding taxes and, (iii) expenses of shipment that are applicable.
In case of having a promotional code, the Client must enter it in the corresponding section, located after the total amount of the purchase of the Products.
Next, the Customer must select the option to (i) formalize the purchase by accessing their account, if they have one, in which case the data they entered at the time of creating said account will be used, or (ii) formalize the purchase as a "guest", that is, as a person who does not have an account. In this second case, the Customer must fill in the "SHIPPING ADDRESS" form with the required information, indicating in this section the address where they wish to receive the purchased Products. In the event that the Client wishes to receive the order at an address other than the billing address, he must uncheck the "Use shipping address" button and fill in the "BILLING ADDRESS" form that will appear on the screen, with the data identity and address to which you want the corresponding invoice to be issued.
In the "SHIPPING METHOD" section, the Client may select the type of shipment that he wishes to contract for the receipt of the Products. Shipping costs are different depending on the selected shipping method. In any case, the total amount of the shipping costs for each of the available methods will be indicated, so that the Customer is aware of them prior to selecting the shipping method.
Likewise, the Client will have a space called "COMMENTS" in which he can indicate all those comments related to the delivery of the Products or location of the delivery place that he deems appropriate, which the Company will try to respect as far as possible.
On the other hand, the Client who has formalized the purchase as a guest because they do not have an account, will have the option to create it during the purchase procedure with the data provided during said procedure, accessing the "CREATE AN ACCOUNT" section and entering and confirming a password chosen by him.
Having completed all the forms and provided the information indicated above, a final summary ("ORDER REVIEW") will be displayed, indicating the total amount that the Customer must pay to purchase the Products, broken down into: (i) total amount of the Products, without VAT and/or the corresponding tax, (ii) the amount of the VAT and/or tax that is applicable, if applicable, and (iii) the amount of the shipping costs.
Likewise, in compliance with the existing regulations regarding the protection of personal data, the Client may authorize The Company by marking the corresponding enabled boxes to receive commercial communications about the products and services of GRM 2008, S.L via e-mail. mail, ordinary mail, telephone or through other messaging systems that have been provided and/or to receive personalized offers of products and services from GRM 2008, S.L, that GRM 2008, S.L may determine based on their compartments, personal interests and preferences by authorizing .
Finally, to complete the purchase process, the Customer must select the payment method they wish to use, in the "PAYMENT DETAILS" section, choosing from among all the options. Once the payment method has been selected, the Client must click on the "PLACE ORDER" tab, which will redirect them to the web page of the corresponding bank or, where appropriate, to the page of The Company that contains the bank information, depending on the previously selected payment method. The payment system is fully managed by your payment institution. For any incident found at this point, please contact your payment institution to resolve it.
Once the purchase process has been completed, The Company will send an email to the Client confirming the order, indicating the number of the order placed as well as the detail of the different elements constituting the order (Products, Prices, Taxes and Shipping costs). The purchase and sale of the Products will be understood to be perfected only from the reception, by the Customer, of the aforementioned order confirmation email. The Client who considers being exempt or not subject to VAT taxation for meeting the legal requirements of Law 37/1992, of December 28, on Value Added Tax, must contact The Company at the address of email web@motopasionstore.com.
4. Order tracking
The Customer may check the status of the shipment of the order placed in two ways. (i) Through the email that you will receive with all the shipping information, (ii) In "HISTORY AND DETAILS OF MY ORDERS" in your customer account you can find the tracking number and see it on the carrier's website.
In the event that the Customer wishes to modify any of the order data after the purchase process, they must contact The Company's Customer Service Department. The Client is informed that the modifications made after receiving the order confirmation will be registered in The Company's system, but will not appear in the Client's order history.
Any change made to the delivery address after the order is dispatched may lead to an increase in the shipping cost.
5. Delivery of the products
Within the procedure of purchasing the Products, the Client will be informed of the delivery time of the same.
In the event of stock problems in relation to the Products purchased by the Client or there is any incident in the dispatch of the order, The Company will refund the corresponding amount within a maximum period of 10 days, without the Client being able to claim another amount for any reason. other concept including damages.
The Products will be delivered to the address indicated by the Customer or, where appropriate, to the store selected by the Customer, within the period of time indicated during the purchase process and/or in the confirmation email sent by The Company.
The delivery times of the Products vary depending on the type and characteristics of the Products, the type of shipping method selected as well as the place of receipt of the Products. When selecting a Product on the Web, the expected delivery time of the Product will be indicated. For these purposes, the Client is informed that the delivery and/or departure times from the warehouse are merely indicative, and in this sense, any delay in relation to the indicated periods will not entitle the Client to demand any type of compensation from The Company. .
The Company may inform the Client, by sending an email to the address provided during the purchase process, of the date of departure from the warehouses of the corresponding order as well as the contact information of the transport company in charge of the delivery. Of the order. The Client may also know the updated information on the status of the order by consulting the "Order tracking" section.
The Client has an Express Shipping system, for those cases in which he wishes to receive the order in a shorter period than the standard. However, this system is only available for certain territories. For those territories in which said system is not available, the Client will not have the possibility to select Express Shipping during the purchase process. In the event that there is any incident with the stock or unavailability of the Products, The Company will immediately inform the Client of this fact indicating a new delivery period for the order or, if it is not possible to deliver the order, it will proceed to cancel and return it. of the amount of the order, without the Client having the right to any claim or compensation for this concept.
Delivery will be considered made from the moment the Products have been made available to the Customer at the address indicated by the Customer or, where appropriate, at The Company's store selected by the Customer as the place of delivery.
When the shipment is subject to customs procedures, taxes, duties and customs charges will be borne by the client, as indicated in the step prior to order confirmation. In case of rejecting the payment of these costs and, therefore, rejecting the delivery of the order, the merchandise will be declared abandoned and GRM 2008 SL will not reimburse the amount.
To guarantee the safe delivery of the package, the courier company needs a signature to confirm that the delivery has been made successfully. If there is no one to receive the package, the driver will either attempt a redelivery or drop the package off at an alternative nearby location for safekeeping. In case the package cannot be delivered due to any reason, such as wrong address, absent recipient, package rejection, etc., the package will be returned to our warehouse.
The delivery address of the orders will be the one indicated by the Client during the purchase process. In the event that the address provided by the Client is erroneous, incorrect, incomplete or does not exist, The Company is not responsible for damages caused or derived from delivery.
In the event that the order could not be delivered because no one was found at the delivery address indicated by the Client, the latter must contact the corresponding transport company who will indicate the conditions for a new delivery of the Product. In these cases, the Client may acquire the Products during the period of time and in accordance with the conditions established by the transport company that corresponds in each case.
In the event that the Client selects the option of delivery of the order in a store of The Company, the latter will send an email to the Client informing the date on which the order will be available in said establishment. The Product will be available to the Client in the store in question for a period of 15 calendar days from the date indicated in the email. After said period has elapsed without the Client having proceeded to collect the order, The Company will proceed to automatically return it to its warehouses and the Client must bear the shipping costs and the return of the order, as well as any other expense that could be derived from this fact.
For the delivery of the Products, whether in a store or at the address indicated by the Customer, the recipient must show an identification document to the carrier or representative of the Company at his establishment, verify the status of the Products, as well as write down in the delivery note all the observations it deems pertinent about the Products received. When, upon opening the order, the Client observes that one or several of the Products are damaged due to transport, are wrong or a Product is missing, they must communicate this fact in writing to The Company within a maximum period of 14 calendar days from the delivery of the order.
6. Return
Unless any of the exceptions legally provided for in Royal Legislative Decree 1/2007, of November 16 (or current regulation that replaces it), the Client may exercise, within a period of 60 calendar days from the receipt of the Products or , where appropriate, from the conclusion of the contract if it is a provision of services, your right of withdrawal ("Right of Withdrawal"), in accordance with the applicable legislation.
The Right of Withdrawal consists of the right of the consumer and user to cancel the contract entered into, thus notifying The Company within the period established for the exercise of this right, without the need to justify their decision and without penalty of any kind. In this sense, the Client must inform The Company of the exercise of the Right of Withdrawal, by sending a letter to the email address at.cliente@motopasionstore.com. As a consequence of the exercise of the Right of Withdrawal by the Customer, the latter must return the Products purchased to The Company and the latter must pay the Customer the amount that corresponds to the Products purchased. However, the Client will be responsible for keeping the packaging elements of each Product that he intends to return in perfect condition, at his expense any cost that the Company must assume due to its deterioration.
7. Methods of payment
For the Client's greater ease and comfort, The Company offers the possibility of acquiring the Products through different payment methods. The Client must select the payment method of his preference during the purchase process.
The available payment methods may vary depending on the territories from which the Customer purchases the Products. In this sense, during the purchase process, only the payment methods that are available in the territory indicated by the Client will be shown to the Client.
The different payment methods that, where appropriate, may be selected by the Client are detailed below.
7.1. Credit/debit/Bizum card payment
The Customer who selects this payment method during the purchase process will be directly redirected to the website of the bank with which The Company collaborates. The data related to the Client's credit card entered on the website of the bank is sent directly to said entity through a secure protocol (HTTPS), without The Company being able to store or process said data.
The amount of the Products purchased by the Customer will be charged to the credit card indicated by the Customer at the time the Customer selects the "Pay" option on the website of the corresponding bank.
For security reasons, The Company reserves the right to reject and/or cancel any purchase operation for which payment has been made through the credit card system. In this case, The Company will notify the Customer of this fact and will refund the total amount of the purchase to the credit card used by the Customer in the purchase process, within a maximum period of 10 days from the moment the Customer Customer made the payment. Likewise, The Company may indicate to the Client an alternative payment system through which he (Client) can purchase the Products.
7.2. Payment by bank transfer
If this payment method is selected during the purchase process, the Customer will be shown, directly on the Web, the data of the different bank accounts (and the corresponding entities) in which the Customer can make the transfer, these being the following:
Beneficiary: GRM 2008 S.L.
IBAN: ES62 0238 8318 94 0603213849
BIC/SWIFT CODE: PSTRESXXX
The Customer will receive an email with the order details. For the validity of the bank transfer, the Client must indicate the order number, as well as his name and surname as the concept of the transfer.
In order to expedite and secure transfers made from abroad, the Client must provide the issuer with the BIC and IBAN codes.
7.3. Cash on delivery payment (available only for the Peninsula and the Balearic Islands)
The Customer may purchase the Products through the cash on delivery payment method. However, this method will only be available in those territories where it is indicated.
Likewise, the Client who selects this payment method will pay a 5% surcharge for management (Minimum €3.55).
7.4. Pay by Paypal
The Client who selects this payment method will be redirected directly to the PayPal website, where they must fill out a form with the information required to be able to make the payment for the purchase of the Products. All information entered by the Client on the PayPal website is directly provided to said credit institution, without being processed in any case by The Company.
The validation and/or acceptance of the payment of the order is carried out in PayPal's computerized and encrypted system. In the case of Paypal ShortCurt, the last click is made in the Motopasión Store environment but always through Paypal encryption.
7.5. Cofidis financed payment (available exclusively on the Peninsula, the Balearic Islands, Ceuta, Melilla and the Canary Islands)
The Customer may finance the payment of the Products by selecting the financed payment method. The financing of the payment of the Products will be made with the bank Cofidis S.A. Branch in Spain ("Cofidis"), entity with C.I.F. W0017686G and domiciled for administrative purposes at Plaça de la Pau, s/n, Edif.WTC AP1, 08940, Cornellà de Llobregat (Barcelona), registered in the Mercantile Registry of Barcelona in Volume 42914, book 0, page 31, section 8ª, Sheet B418739 and registered in the Bank of Spain Registry under No. 1543.
The Customer who selects this payment method will be redirected directly to the Cofidis website. All the data entered by the Client on the Cofidis website are provided directly to said entity, without any treatment of said data by The Company in any case.
As it is a direct relationship between entity/client, Motopasión Store will not be responsible for the financing conditions that the client agrees with the financial institution, which will be clear at all times.
7.6 Payment financed or deferred Sequra (available exclusively in the Peninsula, the Balearic Islands, Ceuta, Melilla and the Canary Islands)
The Customer may finance the payment of the Products by selecting the financed payment method. The financing of the payment of the Products will be made with the bank SEQURA WORLDWIDE, S.A (hereinafter, “SEQURA”) with CIF A66054164 registered in the Mercantile Registry of Barcelona and with address at C/ Alí Bei 7-9, entresuelo, C.P. 08010.
The Client who selects this payment method will be redirected directly to the Sequra website. All the data entered by the Client on the Sequra website is provided directly to said entity, without any treatment of said data by The Company in any case.
As it is a direct relationship between entity/client, Motopasión Store will not be responsible for the financing conditions that the client agrees with the financial institution, which will be clear at all times.
7.7 Multibank Payment (Portugal)
By selecting this payment method when making a reservation, an ATM reference will be automatically generated, which will be made available to the client in the reservation confirmation email. This mode requires payment of the reservation within 24 hours after its completion; Otherwise, Motopasión Store can cancel it. This form of payment is only valid for Portugal.
8. Shipping methods and shipping costs
The shipping costs will vary depending on the shipping method, the destination selected by the Client for the reception of the Products, as well as the type, weight and other characteristics of the Products.
The shipping costs to be paid by the Client will be those indicated on the Website for each Product selected or, in the event of making a purchase of several Products, those indicated at the end of the purchase process.
However, orders that are collected at any of The Company's stores will not entail shipping costs for the Customer. The taxes applicable to the shipping costs will be the same that are applicable, in accordance with the corresponding current regulations, to the main purchase and sale operation. The Customer may choose between different shipping methods whose availability will vary depending on the place of receipt of the Product selected by the Customer.
9. Confidentiality of data
In compliance with the provisions of European Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016, GRM 2008, S.L. with address at PARQUE TECNOLÓGICO Y LOGÍSTICO DE VIGO, CALLE C - NAVE D1, 36315 - VIGO, PONTEVEDRA as responsible for the processing of your personal data, the legal basis for processing being the execution of the contract for the sale of products from GRM 2008, S.L.
GRM 2008, S.L., with address at PARQUE TECNOLÓGICO Y LOGÍSTICO DE VIGO, CALLE C - NAVE D1, 36315 - VIGO, PONTEVEDRA, as responsible for the processing of personal data collected from its clients and users of its services will not cede data to third parties, unless required by public bodies. The legal basis for the treatment of your personal data is your own consent granted by means of this authorization and the purpose of the treatment will be indicated in each case.
In order to properly manage the service provided and the personal data of its users, GRM 2008, S.L. will have the collaboration of third-party service providers who may have access to your personal data and who will process said data on behalf of and on behalf of GRM 2008, S.L. as a result of their provision of services. GRM 2008, S.L. undertakes to sign the corresponding data processing contract with them, through which it will impose the following obligations on them, among others: apply appropriate technical and organizational measures; treat personal data for the agreed purposes and only following the documented instructions of GRM 2008, S.L.; and delete or return the data to GRM 2008, S.L. once the provision of services is complete.
The purposes of the treatment are: the execution of the contract for the sale of GRM 2008, SL products and the post-sale and customer service associated with it. They will also be used in order to carry out the pertinent communication, via email, to inform you of the discount granted by the purchase made and of the expiration periods of the same, as well as the successive reminders for its exercise, as established in the Terms and conditions of purchase.
You can revoke at any time, with immediate effect, any of the declarations of consent that you have sent to GRM 2008, S.L by means of a request addressed to GRM 2008, S.L, in writing to the street PARQUE TECNOLÓGICO Y LOGÍSTICO DE VIGO, CALLE C - NAVE D1 , 36315 - VIGO, PONTEVEDRA, by calling 986 28 83 64 or by writing to our email address at.cliente@motopasionstore.com . After said revocation, we will analyze the processing of your personal data and you will not receive new commercial communications. Through these same communication channels, you can also request that they inform you about the personal data that GRM 2008, S.L. keeps about you, as well as correct said data, delete it, limit its treatment or demand its portability to third parties.
For more information on the processing of your personal data by GRM 2008, S.L, and your rights, see the Privacy Policy of GRM 2008, S.L, published on our website.
10. Warranty
The General Law for the Defense of Consumers and Users (TRLGDCU) establishes a guarantee period for when the products delivered do not comply with the contract or present defects within a period of two years from the date of purchase.
The guarantee applies as long as the product is used under the normal conditions of use determined by each manufacturer.
The repair or replacement of the product will always be free for the client, as well as the necessary expenses incurred to correct the lack of conformity and the shipping costs derived from it. For countries outside the European Union the conditions could be different.
GRM 2008 S.L. is not obliged to indemnify the user or third parties for the consequences of the use of the product, whether direct or indirect damage, accidents suffered by people, damage to property unrelated to the product or loss of profit or loss of profit. The document that accredits this guarantee will always be the invoice/purchase ticket.
English